For more than two decades, my work has lived at the intersection of data, learning, and human judgment. It started with technology including building analytics platforms, training people to use them, leading teams through digital transformations. Over time it became clear that the real bottleneck was never the tools.
The bottleneck was thinking. The cognitive habits, organizational structures, and decision-making practices that determine whether all that data and capability actually produces better outcomes.
So that's what I work on now. I help executives and organizations get better at the part of data and AI that no platform can deliver: the human capability to interpret, judge, and decide well in environments that keep getting faster, more complex, and more automated.
That work takes a few forms. I write books. I keynote at conferences and lead executive sessions for organizations navigating AI strategy, transformation, and decision quality.I teach graduate courses at Boise State University. And through my consulting practice, I advise organizations ranging from global enterprises and government bodies to mission-driven institutions, across sectors including pharmaceuticals, technology, logistics, and finance, on three continents, helping them design the cognitive and cultural systems that turn information into wisdom
The frameworks I've developed over the years: the Judgment Stack, the Decision Learning Loop, the Seven Thinking Styles, the Cultural Operating System, are all efforts to make this work practical. To give organizations vocabulary, structure, and method for the human capabilities that increasingly determine whether their technology investments pay off.
Underneath all of it is a simple conviction: the organizations that will thrive in the age of intelligent systems are the ones that get better at human judgment, not the ones that try to automate around it.
Outside of work, I live in Massachusetts with my wife Shannon and our four children. I'm an introvert who has built a career in public speaking, and I have ADHD, two traits I once thought I needed to work around, and now think of as part of how I see and explain things. Pattern recognition, hyperfocus, and a tendency to notice what doesn't fit have shaped this work as much as any framework I've built.